BOS
BOS
Legal
A binding legal agreement between You and USEKASE Pte. Ltd.
Welcome to BOS. Please read these Terms of Service ("Agreement") carefully. This is a binding legal agreement between you (the individual, company, or legal entity you represent, hereinafter "You" or "Customer") and USEKASE Pte. Ltd. (UEN: [Insert Registration Number]), a company incorporated under the laws of Singapore (hereinafter "Company", "We", "Us", or "Our").
By checking a box, clicking "Start running with BOS," registering an Account, or executing an Order Form that references this Agreement, you accept and agree to be bound by these terms. If you are entering into this Agreement on behalf of a company, you represent that you have the authority to bind that entity.
1.1 The Service. BOS is a Business Operating System that integrates corporate strategy, workflows, modules, and artificial intelligence orchestration capabilities into a single unified cloud environment (the "Service").
1.2 B2B Enterprise Core. The Service is built and offered strictly for business-to-business (B2B) use, mid-market enterprise deployments, and professional operations. You acknowledge and agree that the Service is not intended for personal, family, or household consumer use. To the maximum extent permitted by law, consumer protection statutes do not apply to this Agreement.
2.1 Account Responsibility. To access BOS, you must create an Account. You are entirely responsible for maintaining the confidentiality of your credentials and for any and all activities, transactions, and automated API actions executing under your Account. You must notify Us immediately of any unauthorized use or security breach.
2.2 Administrative Users. The Customer may designate specific individuals as Administrators who have the structural authority to configure settings, add modules, instantiate AI workflows, and provision or de-provision seats. Customer is legally bound by all actions taken by its designated Administrators.
3.1 Ownership of Customer Data. As between the parties, Customer retains all right, title, and interest in and to all data, documents, configurations, inputs, and database schemas uploaded, submitted, or processed within your proprietary instance of BOS ("Customer Data").
3.2 Processing License. You grant Company a worldwide, limited-term, non-exclusive, royalty-free license to host, copy, transmit, analyze, and display Customer Data solely to provide, maintain, support, and secure the Service on your behalf.
3.3 Strict No-AI Training Guarantee. Company recognizes the extreme sensitivity of enterprise operations. We do not use Customer Data to train, fine-tune, or structurally optimize any foundation models, LLMs, or neural networks. We contractually mandate that our third-party infrastructure and AI model providers (e.g., cloud hosts, API model endpoints) adhere to identical non-utilization restrictions.
3.4 AI Output Responsibility. BOS leverages artificial intelligence to generate predictive models, draft workflows, and automate processes. You acknowledge that AI outputs are probabilistic and generative. Customer is entirely responsible for reviewing, checking, and validating the accuracy, compliance, legality, and operational stability of any workflows, text, or structures generated by the Service before relying on them in active business operations.
4.1 Fees & Payment. Customer agrees to pay all subscription, licensing, usage-based, or seat-based fees specified in our public pricing tier or an applicable, fully executed Order Form. Unless stated otherwise, all fees are billed in advance, non-refundable, and non-cancelable during the active subscription term.
4.2 Non-Payment & Suspension. If any balance is overdue by more than fourteen (14) days, Company reserves the right, without limiting other remedial rights, to suspend your access to BOS until all outstanding amounts are paid in full.
4.3 Taxes. All listed fees are exclusive of any applicable taxes, levies, duties, or goods and services taxes (GST) mandated by any local or global jurisdiction. Customer is responsible for paying all taxes associated with its purchases hereunder, excluding taxes based on Company's net income.
5.1 Proprietary Rights. Company owns and retains all right, title, and interest (including all patent, copyright, trademark, trade secret, and underlying algorithmic frameworks) in and to the Service, the BOS operating platform, software structures, documentation, visual design layouts, and any platform telemetry improvements derived therefrom.
5.2 Usage Restrictions. Customer shall not, and shall not permit any third party to:
6.1 Trial Terms. We may offer Free Trials or access to limited Pre-Release/Beta Modules. Any data configured or submitted during a trial period will be permanently erased upon expiration of the trial unless a paid subscription is activated.
6.2 No Warranties. All Free Trials and Beta Features are provided completely "AS-IS" and "AS-AVAILABLE" without any warranty, indemnification, performance SLAs, or liability of any kind. Company may alter, limit, or fully terminate Beta features at its sole discretion without notice.
7.1 Term. This Agreement commences on the date you first accept it and continues for the duration of the subscription tier selected (monthly or annual), automatically renewing under identical intervals unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the current term.
7.2 Termination for Cause. Either party may terminate this Agreement for cause upon thirty (30) days' written notice of a material breach if such breach remains uncured at the expiration of the notice period, or immediately if the other party enters liquidation, bankruptcy, or receivership.
7.3 Data Retrieval Window & Deletion. Upon termination or expiration of this Agreement, Customer's access to the live environment is revoked. Company will maintain Customer Data within its tenant systems for a maximum period of thirty (30) days from termination ("Export Window") to allow Customer to extract their database files, modules, or configurations. Upon expiration of the 30-day Export Window, Company shall delete or overwrite all Customer Data within sixty (60) days, unless legally required by statutory record-keeping frameworks to retain specific financial logs.
8.1 Mutual Warranties. Each party represents that it has the valid legal authority to execute and deliver this Agreement.
8.2 General Disclaimer. EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED ON AN "AS IS" BASIS. COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE OPERATION OF THE OPERATING SYSTEM WILL BE ENTIRELY UNINTERRUPTED OR ERROR-FREE.
8.3 Customer Indemnification. Customer will defend, indemnify, and hold harmless Company from and against any third-party claims, liabilities, damages, or regulatory penalties arising out of or relating to: (i) Customer Data infringing third-party intellectual property or privacy rights, or (ii) Customer's unauthorized or illegal use of AI-orchestrated operational actions generated by the system.
9.1 Exclusion of Consequential Damages. IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR REPUTATIONAL HARM, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION.
9.2 Liability Cap. THE MAXIMUM AGGREGATE LIABILITY OF COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, SHALL BE STRICTLY LIMITED TO THE TOTAL AMOUNT PAID BY CUSTOMER TO COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST INCIDENT GIVING RISE TO LIABILITY.
10.1 Choice of Law. This Agreement, and any dispute, controversy, or claim arising out of or relating to it, shall be governed by, interpreted, and construed in accordance with the laws of Singapore, without giving effect to any choice of law rules or the United Nations Convention on Contracts for the International Sale of Goods.
10.2 Dispute Resolution & Binding Arbitration. In the event of any dispute or claim arising out of this Agreement, the parties will first attempt in good faith to resolve the dispute via executive mediation. If a resolution cannot be reached within thirty (30) days:
11.1 Severability & Waiver. If any provision of this Agreement is held by a court or tribunal of competent jurisdiction to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it valid, and the remaining provisions shall continue in full force. No failure or delay by either party to exercise any right constitutes a waiver.
11.2 Entire Agreement. This Agreement, including any explicitly signed commercial Order Forms or Data Processing Addendums (DPA), constitutes the entire agreement between the parties regarding the use of BOS and supersedes all prior contemporaneous written, oral, or electronic proposals or representations.
11.3 Modification Notification. Company reserves the right to modify these Terms. If a revision materializes that substantially modifies your rights, We will notify you by email or via an administrative banner inside the BOS console at least thirty (30) days before the modifications take effect. Continued use of the Service after the effective date constitutes explicit acceptance.